1. Getting to know your portfolio

• Portfolio Analysis: Determining optimal rental rates based on current market trends .

• Property Inspections: Thorough initial walkthroughs to document condition, safety, and compliance .

• Improvement Consulting: Data-driven recommendations for upgrades designed to maximize your ROI .

• Insurance Coordination: Verifying that your property is up to code and has the appropriate landlord and liability coverage for total peace of mind. 

• Full Portfolio overhaul: We ensure your documentation is flawless—from verifying original Deeds and Titles to confirming registration within the appropriate Pittsburgh Borough. We also audit all utility companies to ensure neither you nor your tenants carry any legacy debt and that all contact information is correctly updated. 

2. Marketing & Leasing

• Photography & Tours: Creating high-quality visual listings.

• Multi-Platform Syndication: Posting to Zillow, Realtor and social media.

• Lead Management: Handling inquiries and conducting property showings.

• Tenant Screening: Background, credit, criminal, employment status, salary, copy of ID or driving license, and eviction history checks.

• Lease Execution: Drafting legally compliant contracts and collecting security deposits.

• Lease Agreement: we use the Pittsburgh legal contract to meet all regularities.

3. Day-to-Day Operations

• Rent Collection: Managing online payment portals and chasing late payments.

• Financial Reporting: Monthly cash flow statements and year-end 1099 tax prep.

• Bill Payment: Handling due taxes, mortgage payments, and utility bills.

• Tenant Relations: Serving as the 24/7 point of contact for all resident concerns.

4. Maintenance & Upkeep

• Preventative Maintenance: Seasonal HVAC checks, gutter cleaning, and filter changes as needed.

• 24/7 Emergency Repairs: Rapid response for plumbing, electrical, or structural issues.

• Vendor Management: Coordinating with "Preferred Vendors" (plumbers, electricians, cleaners).

• Turnover Services: Deep cleaning, painting, and re-keying between tenants.

• Owner Coordination: for larger repairs we provide the owner quotations and alternatives for their decision.

• Recording of activities: we keep records (quotations, invoices, pictures and any available information) of all repairs visible for the owner.

• Warranty: we manage all warranties for work and materials (including appliances).

5. Legal & Compliance

• Eviction Coordination: Handling the legal paperwork and court appearances if necessary.

• Regulatory Compliance: Ensuring the property meets local fire, health, and building codes.

• Lease Enforcement: Issuing notices for lease violations or unauthorized pets/tenants.

6. Financial and reports

• Dedicated Account Management: We maintain a separate, dedicated bank account for each property, providing both the owner and our team with real-time visibility.

• Live Transaction Tracking: Every transaction is fully transparent and available for owner review at any time.

• Digital Documentation: To ensure total accuracy, every transaction is backed by the relevant digital invoice or receipt.

• Flexible Profit Disbursements: Rental profits are wired to your account on a monthly or quarterly basis, according to your preference.

• Regulatory Reporting: We provide comprehensive financial reports that meet all local and state accounting regulations.